The First Department, reversing Supreme Court, determined low office failure was a legitimate excuse for failing to serve an answer. Defendant had made a pre-answer motion to dismiss, thereby demonstrating defendant did not intend to abandon the action:
Defendants satisfied the requirements of CPLR 3012(d), which authorizes an extension of time to appear or plead “upon such terms as may be just and upon a showing of reasonable excuse for delay or default.” Here, the delay in filing an answer was occasioned by law office failure, which can constitute a reasonable excuse … . Defendants’ counsel explained that its failure to file its answer was due to an error in its office’s case management system, which, upon the entry of a pre-answer motion to dismiss, marked the complaint answered. Notably, service of the pre-answer motion to dismiss revealed that defendants did not intend to abandon the action. Plaintiff does not argue that it has been prejudiced as a result of defendants’ three month delay in submitting its answer … , and our determination comports with New York’s strong public policy in favor of litigating matters on the merits … . Hertz Vehicles, LLC v Mollo, 2019 NY Slip Op 03270, First Dept 4-30-19
